Terms and conditions of use

Rule 1

Payment using Visa/Mastercard and PayPal

Secure payment We use only secure PayPal for your payment. PayPal is the most trusted payment platform worldwide. You do not need to hold an account with PayPal, but still can use your bank card for purchases. All your banking information are automatically protected by PayPal system - we do not have access to them. Now, being safe, you can go ahead with your purchase. Are there any questions regarding safe payment? Give us a call or send an email. We can advice and inform you. PayPal - The faster way to pay online.

Rule 2

Your shipment

Packages are generally dispatched within 2 working days after receipt of payment and are shipped with tracking. Notification of the tracking will be send to the customer's e-mail directly from Courier company. If you have not received your tracking number, please contact us an we will update the information. Once the parcel is dispatched the message 'Shipped' will appear on the order in the customer's shop Account after Log-In.


Rule 3


You can, within 28 (TWENTY EIGHT) calendar days of receiving a product ordered from GAIA Sprouters on-line shop, return any product that you are not completely happy with. Once you decide to return any product you must not use it and must take good care of it while it remains in your possession. The product must be returned to us undamaged, unsoiled, unwashed, unaltered and in the same state that it was sold to you. Once we receive the return in a good condition we issue you the full refund for the product. We will not refund the shipping cost initially charged with the purchase. Please note that we do not offer pre-paid postal returns.

If you wish to return an online purchase via post, please contact us on contact@gaiasprouters.com.